Delivery and Returns
My Hermes Courier (3-5 working days) – £4.95 GBP
International Orders are calculated at the checkout
Once your order has been received we aim to dispatch the item within 48 hours
We use UK standard delivery (3-5 working days)
Please note that Saturdays, Sundays and bank holidays are not classed as working days
Orders will be sent to the address provided when placing your order. We cannot change the item or delivery address once it is dispatched or take responsibility for lost or stolen items if parcels are left somewhere other than the address provided.
If you require your BeauBox urgently please email us at firstname.lastname@example.org and we'll do our best to help you out!
Delivery to Europe is approximately 3-7 working days once dispatched
Please be aware that the above delivery times do not take into account possible delays caused by payment authorisation or any other external factors.
Prices are calculated at checkout, dependent on the size and weight of your order.
It is the customers responsibility to pay any applicable customs charges
We require a telephone number for all International orders and cannot ship without.
We are unable to redirect or amend orders once items have been dispatched.
We're certain you'll love your BeauBox, however if for any reason it is not to your satisfaction and you wish to return you must do so within 7 days of delivery and with all individual gift items in their original unused condition and in the original packaging.
If you do wish to return your BeauBox we would recommend using a secure postage method and obtaining proof of postage or use a signed for service to ensure your box arrives safely with us. You will be required to pay the return postage costs.
All returned items will be refunded as soon as we receive the returned parcel, minus the original delivery costs.
For our returns address and for any additional information please email us at email@example.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.